Effective Date: 01-01-2025
Welcome to Fenaura! Your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, purchase our products, or engage with our services. By using our website, you agree to the terms detailed below.
Information We Collect
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment information (e.g., credit/debit card details)
Non-Personal Information
Browser type and version
Device information
IP address
Cookies and usage data
How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and deliver your orders.
Customer Support: To respond to your inquiries and provide assistance.
Marketing: To send promotional emails and offers (only if you opt-in).
Service Improvement: To analyze usage patterns and enhance your experience.
Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, your information may be shared under these circumstances:
Service Providers: With trusted third-party vendors (e.g., payment processors, delivery partners) to facilitate transactions and services.
Legal Obligations: When required by law or to protect our rights.
Cookies and Tracking Technologies
We use cookies to:
Enhance website functionality
Remember user preferences
Analyze site traffic
You can manage cookie preferences through your browser settings.
Data Security
We employ robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access: Request the data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request the deletion of your personal data.
Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at [Insert Contact Email].
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Fenaura
Email: info@fenaura.com
Phone: +92 370 7115334
Address:
Plot # 01, Street # SS-1, Chamber of Commerce and Industries (RCCI), Rawat, Rawalpindi, 46000, Pakistan
Thank you for trusting Fenaura. We are dedicated to protecting your privacy as we grow and introduce new products to enhance your beauty and skincare journey.
